Privacy & Disclosures

Privacy Policy

At Credit Human we are committed to keeping your personal and financial information secure. To learn more about how we use your information please review our privacy policy.

Privacy Policy (PDF)

If you have questions regarding the Credit Human Privacy Policy please contact us at:
Credit Human Member Service Center
P.O. Box 1356
San Antonio, TX 78295-1356


San Antonio: 210-258-1234
U.S. Toll Free: 800-688-7228

California Privacy Rights

If you are a California resident, the California Consumer Privacy Act gives you the right to request information from Credit Human about what information the credit union collects about you and how this information is shared. To request this information please call 800-688-7228 or send us a secure message through online banking.

California Consumer Privacy Notice (PDF)

Protecting Children’s Privacy

This website is not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through the website. We do not knowingly collect information from children under 13 without parental consent.  Visit the Federal Trade Commission website for more information about the Children's Online Privacy Protection Act (COPPA). 

Credit Human Comment Policy

Credit Human welcomes and encourages comments on our resource articles. We are committed to providing a space for relevant and helpful feedback. Comment Policy (PDF)


View disclosures and terms for membership, accounts, products and online banking.

Credit Union Account Disclosures
Business Membership and Account Agreement (PDF)
Consumer Membership and Account Agreement (PDF)
Funds Availability Policy Disclosure (PDF)
Courtesy Pay Disclosure
Electronic Fund Transfers Agreement and Disclosure (PDF)
Electronic Record and Signature Disclosure
Truth in Savings - Certificate Accounts (PDF)
Truth in Savings - Checking and Savings Accounts (PDF)
Fee Schedule and Service Fees

Online AND MOBILE Banking Disclosures
Remote Deposit Capture Services Disclosure and Agreement (PDF)
SMS Terms and Conditions

Credit Card Disclosures and Terms
Rate Preferred Mastercard Application and Solicitation Disclosure (PDF)
Rate Preferred Mastercard Credit Card Agreement (PDF)
Rewards Preferred Mastercard Application and Solicitation Disclosure (PDF)
Rewards Preferred Mastercard Credit Card Agreement (PDF)
Spurs Rewards Mastercard Application and Solicitation Disclosure (PDF)
Spurs Rewards Mastercard Credit Card Agreement (PDF)

Mastercard Guide to Benefits for Debit Cardholders (PDF)
Mastercard Guide to Benefits for Credit Cardholders (PDF)
Mastercard Guide to Benefits for Business Debit Cardholders (PDF)​