Contact Us

Let us know how we can help.

We’re here for you no matter which way you prefer to contact us. Below, you’ll find important email addresses and phone numbers for specific concerns. For Credit Human or ATM locations, use our online locator to find us.

Member Service Center

The Credit Human Member Service Center is available to help you Monday - Friday 7 am to 7 pm and Saturday 9 am to 12 pm CT. If you have questions about Credit Human after hours, check our Fast FAQ for answers.

Toll Free: 800-688-7228
Fax Line: 210-258-1543

Loan Extension Requests
If you need to defer a payment, we understand and we can help. To request a loan extension, please use our Loan Extension Request form.

How Can We Improve?

We value our members’ comments, suggestions, and concerns. Email us with questions or comments at: [email protected]

NOTE: When emailing us never include your account number, sensitive or personal information.

Bank by Mail

Need to make a deposit or loan payment from outside of San Antonio? No problem. We provide a bank-by-mail service to our members. Send your deposits and/or payments to

Attention: Member Service Center/Mail Teller
Credit Human
PO Box 1356
San Antonio, TX 78295-1356

Please do not mail cash. Your transaction will be processed within 24 hours of receipt (excluding weekends and holidays).

Bank by Phone

Our automated bank by phone service allows you to complete common transactions by phone — in English or Spanish.

Toll Free: 800-678-7228

Loan Inquiries or Service

If you have a loan with Credit Human, or need help with loan questions, please call our loan specialists Monday - Friday 7 am to 7 pm and Saturday 9 am to 12 pm CT.

EXPLORE WAYS TO PAY YOUR LOAN

Phone

Toll Free: 800-688-7228

Email

[email protected]

Mail

Attention: Loan Services
Credit Human
P.O. Box 1356
San Antonio, TX 78295-1356

Manufactured Home Loan Inquiries or Service

If you have a manufactured home loan with Credit Human, or need help with loan questions, please call our loan specialists Monday - Friday 8:30 am to 5:30 pm CT.

Phone

Toll-free: 866-310-2143

NOTE: If you need to report a servicing issue, to file a complaint, or get more information regarding a Credit Human loan, contact us by mail or email.

Find Credit Human Near You

Need to visit us in person? Find the closest location or check out our ATM network.

Find Us

Membership Matters

There are many benefits of being a Credit Human member. Here are just a few:

Competitive rates to help you build financial slack
Low minimum balances for checking and savings accounts
Multiple healthy credit options
Convenient access to accounts through our digital banking app
Free financial guidance from trusted advisors

Join Us

Ready to Get Started with Credit Human?

Everything we do is in the best interest of our members. To become part of our financial cooperative apply for membership today.

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