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    Balance Versus Available Balance

    What is the difference between my balance and available balance?

    Items may be held against your balance for a number of reasons.  Pending items like the ones listed below represent the difference between your current balance and your available balance.

    Membership Hold
    A $5 hold will appear on your membership account with Credit Human. This hold is actually your share purchase for membership and cannot be withdrawn without discontinuing your membership.

    Hold
    Deposit items may be placed on hold to ensure the item clears prior to your use of the funds. A hold may be placed on insurance checks, checks drawn on financial institutions from out of town/state or on some business checks. You are notified at the time of deposit that a hold will apply and how long the hold will remain in place. Please refer to our Funds Availability Policy for more details.

    Collateral Hold
    When a Secured Loan is opened, money is pledged in your account as collateral. The money will remain pledged and inaccessible until the loan is no longer open.

    Freeze
    Funds are often frozen as a means to collect on an outstanding item or as a garnishment or levy.

    Card Hold
    When using a debit card for purchases, merchants often place a hold on the funds until the transaction is fully processed through the credit union. In some cases, the hold may be for more than the actual purchase – that’s often the case with gasoline purchases. While these holds are removed once the matching transaction comes in, they can impact the available balance and limit the funds available. Using the Credit Human mobile banking app, online banking or Bank-by-Phone services allows immediate account access to ensure there are funds available prior to making a purchase.