Policies and disclosures

Privacy Policy

At Credit Human we are committed to keeping your personal and financial information secure. To learn more about how we use your information please review our privacy policy.

Read Privacy Policy

If you have questions regarding the Credit Human Privacy Policy please contact us at:
Credit Human Member Service Center
P.O. Box 1356
San Antonio, TX 78295-1356

Phone:
U.S. Toll Free: 800-688-7228

California Privacy Rights

If you are a California resident, the California Consumer Privacy Act gives you the right to request information from Credit Human about what information the credit union collects about you and how this information is shared. To request this information please call 800-688-7228 or send us a secure message through digital banking.

California Consumer Privacy Notice (PDF)

Protecting Children's Privacy

This website is not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through the website. We do not knowingly collect information from children under 13 without parental consent. Visit the Federal Trade Commission website for more information about the Children's Online Privacy Protection Act (COPPA).

Disclosures

View disclosures and terms for membership, accounts, products and digital banking.

Credit union account disclosures

• Funds Availability Policy Disclosure (PDF)

• Courtesy Pay Disclosure

• Electronic Fund Transfers Agreement and Disclosure (PDF)

• Electronic Record and Signature Disclosure

• Truth in Savings - Certificate Accounts (PDF)

• Truth in Savings - Checking and Savings Accounts (PDF)

• Fee Schedule and Service Fees (PDF)

• Business Fee Schedule (PDF)

Digital banking disclosures 

• Remote Deposit Capture Services Disclosure and Agreement (PDF)

• SMS Terms and Conditions

Credit card disclosures and terms

• Rate Preferred Mastercard Application and Solicitation Disclosure (PDF)

• Rate Preferred Mastercard Credit Card Agreement (PDF)

• Rewards Preferred Mastercard Application and Solicitation Disclosure (PDF)

• Rewards Preferred Mastercard Credit Card Agreement (PDF)

Credit and debit cards benefits guides 

• Mastercard Guide to Benefits for Debit Cardholders (PDF)

• Mastercard Guide to Benefits for Credit Cardholders (PDF)

• Mastercard Guide to Benefits for Business Debit Cardholders (PDF)