Tips for protecting yourself
Credit Human will not initiate a phone call, email or text message asking for your sign-in information, including usernames, passwords or passcodes. Please notify us of any suspicious messages or calls that appear to be from Credit Human. For security reasons, please don't include any personal information in your message.
Caution
Strong passwords
Don’t click links
Use digital banking tools
Fraud Prevention
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If someone contacts you, do not share your account information
Most fraud starts when you are contacted and pressured into giving information that would help the fraudster get access to your account or convincing you to send money. Log in information, passwords, account numbers and transaction verification should never be given out in that case. Hang up, don’t click on any links, and if you think the contact is valid, contact the business or individual yourself using a trusted contact number or website. Red flags of fraud include:
- Offers of credit that you didn’t apply for
- Pressure to act now (a sense of urgency)
- Threatening language
- Incoming requests for payment
- Typos in email or website addresses
Fraud prevention is a team effort
We work together with our members to protect their accounts and prevent fraud long before it happens, and we respond to it quickly if it occurs. There are things you can do to help us protect your financial wellbeing.
