Member Service Center

The Credit Human Member Service Center is available to help you Monday - Friday 7 a.m. to 7 p.m., or Saturday 9 a.m. to 3 p.m. If you have questions about Credit Human after hours, check our Fast FAQ for answers.

Toll Free: 800-688-7228
In San Antonio: (210) 258-1234
Fax Line: (210) 258-1543

How Can We Improve?

We value our members’ comments, suggestions, and concerns. Email us with questions or comments at:

Note: When emailing us never include your account number, sensitive or personal information. 

Bank by Mail

Need to make a deposit or loan payment from outside of San Antonio? No problem. We provide a bank-by-mail service to our members. Send your deposits and/or payments to

Attention: Member Service Center/Mail Teller
Credit Human
PO Box 1356
San Antonio, TX 78295-1356

Please do not mail cash.  Your transaction will be processed within 24 hours of receipt (excluding weekends and holidays).


Our automated PhoneLink® service allows you to complete common transactions by phone — in English or Spanish.

San Antonio: (210) 734-9121
Houston: (713) 463-7228
Toll Free: 1-800-678-7228

Loan Inquiries or Service

If you have a loan with Credit Human, or need help with loan questions, please call our loan specialists Monday - Friday 7 a.m. to 7 p.m., or Saturday 9 a.m. to 3 p.m.


Toll Free: 800-688-7228
In San Antonio: 210-258-1234



Attention: LDS-Service Fulfillment
Credit Human
P.O. Box 1356
San Antonio, TX 78295-1356

Note: If you need to report a servicing issue, to file a complaint, or get more information regarding a Credit Human loan, contact us by mail or email.

Find Credit Human Near You

Need to visit us in person? Find the closest location or check out our ATM network.


Did you know that Credit Human offers members:

plus popular annual perks like shred day, a cool Spurs calendar, and more? Join Us

Ready to Get Started with Credit Human?

Everything we do is in the best interest of our members. To become part of our financial cooperative apply for membership today!