How we protect our members

Credit Human digital banking strengthens the digital security of your accounts by offering multi-factor authentication and biometric security (Face/Touch ID).

These real-time alerts let you know when a withdrawal is made and more. They can be instrumental in detecting fraudulent activity by alerting you to suspicious transactions and prompting immediate action.

Lock a lost or stolen card with ease within digital banking. If you’re unable to access your online account, contact us immediately at 800-688-7228 or visit a Financial Health Center for assistance.

Access your full credit report for free within digital banking. Get credit monitoring alerts, learn ways to improve your score to build financial slack or simulate your score for balance transfers, new lines of credit and more.

Federal law requires us to tell you how we collect, share and protect your personal information. Read our privacy policies to carefully understand what we do.

Credit Human collaborates with Mastercard® to establish guidelines and security measures for debit and credit card transactions. These guidelines, informed by recent fraud trends, are designed to prevent further fraudulent activity and ensure you’re promptly alerted to any suspicious activity on your debit or credit card.

In partnership with Mastercard®, Credit Human offers a complimentary Identity Theft Protection Service to all Credit Human cardholders. This service monitors for compromised Personally Identifiable Information. More information can be found on the Mastercard website.

Find educational content about safeguarding your accounts and sensitive information on our Financial Health Resource Center and social media accounts.